Manager, Operations
This employee is the direct Supervisor of Service Representatives, Health Care Specialists, and Customer Service Representatives.
Job
Responsibilities:
o Interview, hire, train, and supervise quality service representatives o Assist with employee files including the coordination of employee benefits and evaluations for service representatives o Interact with Medical Professionals in the community o Implement Lincare safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA o Knowledgeable of CIS o enter and extract information o Must be able to fill in when staffing is low o Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability o Responsible for the CHAP effort for the center o Organize and focus on special Lincare programs (i.
e.
Unit Dose, Care check, and Heartsteps) o Control inventory, purchasing equipment and supplies through central purchasing function o Implement cost controls o Promote effective written/verbal communication o Ensure the quality and safe delivery of medical equipment to patients o May perform equipment setups in the patients' homes o Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule o Always required to be available to the on-call staff and/or take on-call when required to provide service to patients o May perform Service Representatives' duties when necessary o Respond to all Corporate communicationsEDUCATION and/or
Experience:
o Minimum of three years of experience o Work with limited supervision o Must possess a Commercial Driver's License with Hazardous Endorsement and/or can obtain same Physical Demands:
The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Responsibilities:
o Interview, hire, train, and supervise quality service representatives o Assist with employee files including the coordination of employee benefits and evaluations for service representatives o Interact with Medical Professionals in the community o Implement Lincare safety programs which will included maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA o Knowledgeable of CIS o enter and extract information o Must be able to fill in when staffing is low o Knowledgeable of Medicare, insurance rules and regulations, community resources, and medical equipment availability o Responsible for the CHAP effort for the center o Organize and focus on special Lincare programs (i.
e.
Unit Dose, Care check, and Heartsteps) o Control inventory, purchasing equipment and supplies through central purchasing function o Implement cost controls o Promote effective written/verbal communication o Ensure the quality and safe delivery of medical equipment to patients o May perform equipment setups in the patients' homes o Maintain fleet of leased vehicles, establishing routine preventive maintenance schedule o Always required to be available to the on-call staff and/or take on-call when required to provide service to patients o May perform Service Representatives' duties when necessary o Respond to all Corporate communicationsEDUCATION and/or
Experience:
o Minimum of three years of experience o Work with limited supervision o Must possess a Commercial Driver's License with Hazardous Endorsement and/or can obtain same Physical Demands:
The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Estimated Salary: $20 to $28 per hour based on qualifications.
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